1. Disputes and Resolution:
Should you have any disputes regarding transactions or interactions with our webstore, we encourage you to resolve these issues amicably. Please contact us directly at erotica@superbrass.com to discuss your concerns. We are committed to addressing any issues promptly and fairly.
If a resolution cannot be reached through direct communication, you may seek alternative dispute resolution methods, such as mediation or arbitration, as outlined in our Terms and Conditions, which are available on our website. Any legal action must be taken in accordance with the jurisdiction specified in our Terms and Conditions.
2. Returns and Refunds:
Our return and refund policy is designed to ensure customer satisfaction while protecting our business interests. Please refer to our Returns Policy on our website for detailed information regarding return eligibility, procedures, and timelines.
To initiate a return or request a refund, please follow the instructions outlined in our Returns Policy and contact our customer service team at erotica@superbrass.com with the relevant order details. Please note that all returns are subject to the conditions specified in our policy, and unauthorized returns may not be accepted.
3. Content Use and Intellectual Property:
All content on our website, including but not limited to text, images, logos, and designs, is the intellectual property of Superbrass and is protected by copyright laws. Unauthorized use, reproduction, distribution, or modification of our content without explicit permission is strictly prohibited and may result in legal action.
If you believe that any content on our website infringes upon your intellectual property rights, please contact us immediately at erotica@superbrass.com with detailed information regarding the alleged infringement. We will review your claim promptly and take appropriate action in accordance with applicable copyright laws.